Product

World class management for your shared inbox

Mountain Goat turns the shared inbox into a structured workflow for customer service and operations teams.

Shared PO Dashboard

Track received, review, booked, and rejected orders from one operational view.

Inbox/upload ingestion

Bring in Gmail, Outlook, or uploaded PO files without changing the customer's process.

Extracted headers and lines

Capture customer, PO number, dates, addresses, parts, quantities, prices, and totals.

Editable PO review

Let operators correct fields before downstream export.

Exceptions Queue

Route missing fields, low confidence values, duplicate risks, and item mismatches.

Open Next workflow

Move reviewers to the next actionable order without hunting through the backlog.

Duplicate detection

Catch likely duplicate POs and revisions earlier.

Source evidence

Show the snippet or source context behind important extracted values.

Audit trail

Keep a record of review actions and changes.

Customer/item matching

Use customer profiles, addresses, contacts, item master data, and customer part cross-references.

Side-by-side review

Review the original PO and extracted fields side by side

Easy review without bouncing between screens

Scrubbed sample side-by-side purchase order review showing the original customer PO beside extracted order fields and line item matching.
Compare the original PO with extracted order data in one review view.

Product preview

Built around the screens operations teams actually live in.

PO Detail Review

Customer
Acme Components
PO Number
PO-7742
Ship To
Needs confirmation
Total
USD 18,420.00

Edit extracted fields, review line items, and keep source context close to the order.

Source Evidence

Ship To:
Summit Supply Receiving
418 Harbor Drive
Cleveland, OH 44114

Trace questionable fields back to the customer document before export.

Customer / Item Match

Customer part
ACM-8841-R2
Internal part
MG-2048-B
Status
Exact cross-reference

Turn customer-specific ordering habits into reusable matching data.

Pilot

See the workflow with your own PO examples.